Terms of Service

1. Introduction

These Terms of Service govern your use of the EcomMatrix website, lead forms, communication channels and related business services. By using our website or submitting your information, you agree to these terms.

2. Services

EcomMatrix provides digital marketing, website development, software development, ecommerce support, business launch support, CRM communication and related services. Service details, pricing, scope and timelines may vary by project and will be confirmed separately.

3. Lead Forms and Communication

When you submit a form or contact us, you agree that our team may contact you through phone, email, SMS or WhatsApp regarding your inquiry or service request.

4. No Guaranteed Results

We aim to provide professional services and guidance, but business outcomes, sales, profit, ad performance or growth results are not guaranteed unless explicitly stated in a signed agreement.

5. Payments and Refunds

Any payments, setup fees, retainers or service charges will be communicated before work begins. Refunds, revisions and cancellation terms depend on the agreed service scope and project stage.

6. Acceptable Use

You agree not to misuse our website, forms, communication channels or services for unlawful, harmful, misleading or abusive purposes.

7. Privacy

Our collection and use of personal information is described in our Privacy Policy.

8. Contact

For questions about these terms, contact us at:

growth@ecommatrix.site